Mountain Bike Skills Coaching from the Experts | Surrey Hills - Just one hour South-West of London | 0333 12 12 125
We believe that we're the largest independent provider of mountain bike skills courses in the UK.* We delivered 1255 skills course and guided ride places in 2013.
*Based on data obtained from Companies House
Sure our coaches hold armfuls of relevant qualifications, but it's not all about tickets. All of our coaches are highly experienced in delivering our mountain bike courses, rides and off-road adventures at the highest standards to the widest variations in student age, learning styles and abilities. There's really no substitute for experience.
Oh! And they're all very nice people too.
We use a progressive coaching methodology that gradually ramps up the complexity both within individual courses and also across our entire skills coaching programme. No need to worry that we'll overload you at once with new information, each skill is perfected before the next step up.
We try to keep our group sizes down to the smallest possible to ensure that each student on our courses get lots of personal attention and individual feedback. On our guided rides and adventures we find that smaller groups lead to more flowing riding with fewer stops for mechanicals and comfort breaks etc.
These days it's sometime hard to tell, in this age of cheap, professional looking web sites, whether you're dealing with a proper company and not just a "bloke in a fleece".
We're a Limited Company, registered in the UK, with offices in Guildford in Surrey.
Our administration team will guide you through your booking and get all the information you need to make an informed decision in your hands and ears before you book. Our customer feedback surveys show that the majority of our customers found the experience "very easy".
We do sometimes wear fleeces.
We're properly insured at a company-wide level with comprehensive adventure activity Public Liability Insurance and Employee Liability Insurance. In other words we don't rely only on our coaches having individual National Governing Body insurance alone.
Our insurers are John Ansell & Partners Limited; one of the UK's largest independent brokers, specialising in Activity Business Insurance.
We may not be the cheapest out there, but we believe we're by far the best. We understand that you value your time as much as your money so we aim to give you the best overall value and always ensure you're on the right course, ride or adventure that best suits your fitness and ability.
It's not fun going on a course where the instructor barks orders at you for hours on end. We like to think our courses are not only beneficial to your riding, but are also entertaining. We use all kinds of humour, jokes, anecdotes and sometimes bizarre analogies, to keep you interested and to aid recollection of the skills we coach.
We want you to remember your time with us with a smile. :)
We very rarely cancel our courses, rides and adventures due to lack of numbers. We invest a huge amount of money in advertising our events so that we can ensure that courses run full wherever possible. We also avoid spreading ourselves too thin by offering too many date options. With the odd exception we only usually cancel due to bad weather such as heavy snow and high winds.
In 2011 we only cancelled 8 people out of over 750 bookings.
We think our courses, rides and adventures are great and most of our customers think so too, but we think great just isn't good enough. We constantly try to improve our offerings through post event reviews with our staff and by taking on board all the lovely constructive comments we receive from our customers.
If you thought your last course was good, the next will be even better.